Service and Warranty
We offer a 2-year warranty on all our products.
Excluded from the guarantee are user errors and products that can wear out, such as a conventional light source.
The Guarantee can be fulfilled in various ways.
- We can take care of it at our premises in Bleiswijk. In consultation with you, we can also take care of the transport.
- We send the necessary spare parts and the repair is carried out by the customer himself. This is only done after consultation and if we are sure that this is done with full technical knowledge.
In 99% of all service requests, we carry them out at our premises in Bleiswijk. In a few cases, the problem can only be solved by sending it to the supplier. In all cases, we will inform you and take care of it together.
If the item falls outside the warranty, you can of course always come to us for service. We can also take care of this for you, or send you the parts.
Do you know which part you need? Then request the exploded view of the relevant product.
Questions or a service request? Please fill in the form below.